Reviews

Our home needed new air ducting, AC, and separate zoning for upstairs and downstairs. Ricky was very friendly and attentive to each of our concerns. His estimate was clear and price fair. Everything from communication to job scheduling, final testing of the new equipment and billing was extremely professional. His team showed up early each day and were all very friendly with my dog who barked at them constantly. I highly recommend the services of Double R.

Highly recommend this company. I had an issue with the AC during the heat wave and Ricky and Robert came over and spent several hours getting to the root of the problem, which had several issues including leaks and the thermostat type and wiring. Over two sessions they were able to diagnose and resolve all of these issues.

What a fantastic company and person Ricky is. I needed my hvac pipe cleaned out, has not been cleaned out in the last 22 years. So obviously a lot of you know what has collected over the years. We set up an appointment for today he arrived on time (which is a huge plus in my book) very nice, knowledgeable and just over all professional. I work for a HVAC manufacturer so I know a little about HVAC. But he knew exactly what to do and just like that 22 years of build up flushed right out. I would not hesitate to use Double R Htg & A/C for any of my HVAC needs. RIcky great job. Thank you

I've known Ricky for a while now. He was able to do a quick repair on my heating vents a few years ago for an affordable price. I recommended him to my dad for a repair on his heating unit and we were sure that he would recommend to replace the whole unit since it was close to 10 years old but was able to do a repair for a few hundred bucks. Because he didn't try to cheat him, my dad had him install an ac unit and they took care of everything from the permits, installation, and cleaned up after themselves. My sister also called him to take a look at their ac because it wasn't working but he got it working with no issues. Definitely my go to guy for heating and ac!

After my home warranty company sent out the first company who had to come twice and we still continued to have the same problem, I was extremely frustrated. The first company told me my condenser needed cleaning and it wasn't covered. Thankfully they send out Double R Heating and Air Conditioning. Ricky immediately pinpointed the issue and the parts were ordered through the warranty company. Of course the warranty company lagged and then they ordered the wrong part. Months after dealing with the warranty company, Ricky came with the right part...only to discover that there was a crack in the furnace which was potentially a huge safety issue. Ricky immediately notified me and told my tenants that they needed to keep the heat off. He was diligent about communications with the warranty company and when he was en route to my tenants. Finally, we have both heating and air conditioning. I am grateful for everything that Ricky and his team did. They were patient in explaining what I needed, provided an estimate for the non-covered repairs to bring it up to code. I have happy tenants and thank goodness I no longer have to deal with the warranty company. Thank you Double R!

Ricky is excellent! This was the third company contacted by my home warranty company-the first two were terrible, the second one didn't call me back x 2 weeks and missed two scheduled appts.

Ricky was excellent, very friendly and professional. We were having problems with our AC not cooling for several months-during the last several heat waves and were anxious to find out problem. He quickly found the problem-broken pump and called our home warranty company to let us know it was not a covered part: went to 3 stores the same day to find a replacement but it was late on Friday so he had to return on Mon!- He didn't want to leave us hanging w/out cool air over hot weekend so instructed us what to do with broken pump by using only minimally). Ricky came on Friday and followed up first thing Mon Morning! Communicated very well with me and explained everything plus let us know the out of pocket costs up front. Even went the extra mile and inspected both outside and inside / made a few corrections for us and showed me how to monitor new pump. We are very pleased and I would highly recommend Double R! Thank you Ricky-we are very happy to have our AC up & working again.

My rental's AC/Heating unit gave out leaving the tenant without any heating or cooling. I contacted Double R Heating and Air Conditioning and their expert technician was at the place in great time and fixed the issue: the old blower motor no longer worked and needed to be replaced. I now have a happy tenant.

Being a landlord from another state, it is a challenge to find trustworthy companies for needed repairs. I fully trust and highly recommend Double R Heating and Air Conditioning and will definitely use them again!

Would recommend...We have a 2 story house with 2 different AC units and noticed the upstairs AC was not kicking on. After confirming it wasn't a setting on our end we called Double R HVAC. Ricky, the tech that showed up, was very helpful and communicated next steps. He actually made us aware that we could work with our home warranty if we had one, which at the time we didn't know if we had one or not (we just purchased our home). He ordered a part for us and we are officially up and running again! It's very easy to write a review when things aren't perfect but I wanted to take this time and share a positive experience. Great job Double R!

Al with Double R came out today to determine why our upstairs AC unit was leaking. He was professional, courteous, and very knowledgeable. After accessing the unit, he quickly determined that our main condensation line was clogged and flushed it out. He was quick and most importantly, honest! Thank you Al and Double R. Job well done!!!

Happy customer for sure!!!!!! My review is way over due, heater went out and was in need of some help. Rick the technician was very helpful. He explained the process on what he was going to do and then quickly executed the job. Since Double R heating and air conditioning has been to my home my heater has worked without any issues! Double R is beyond amazing! I will definitely recommend him

Excellent customer service. Tech wears a mask for safety. Will go extra mile to get the job completed correctly. I would recommend them for any HVAC service.