Terms and Conditions

Effective Date: May 7, 2026

Company: Double R Heating & Air

Jurisdiction: California (San Joaquin County and surrounding Bay Area/Central Valley regions)

Governing Law: State of California

1. Professional Estimates & Service Scope

Double R Heating & Air provides comprehensive residential HVAC solutions including installation, repair, and preventative maintenance.

• Upfront Pricing: We believe in transparency. All pricing provided via 650-407-3066 or https://www.doublerhvac.com/ is preliminary. A final binding quote is issued only after an on-site evaluation by our technicians.
• Diagnostic Fees: Standard service calls for troubleshooting existing equipment are subject to a diagnostic fee. This fee covers the technician's time and professional assessment.
• System Recommendations: Our experts recommend energy-efficient solutions tailored to the California climate. We service all major HVAC brands and provide honest assessments regarding repair-versus-replacement options.

2. SMS & Mobile Messaging Consent

By contacting us or requesting service online, you expressly consent to receive SMS messages from Double R Heating & Air for:

• Service Logistics: Appointment confirmations, technician ETAs, and "on-the-way" notifications.
• Maintenance Alerts: Reminders for seasonal tune-ups to ensure system longevity and efficiency.
• Documentation: Digital delivery of service reports, photos of equipment issues, and invoices.
• Opt-Out: Reply STOP to cancel at any time. Standard message and data rates apply.

3. Licensing, Insurance & Compliance

Double R Heating & Air is a licensed and insured HVAC contractor operating in accordance with the California Mechanical Code and Title 24 energy efficiency standards. We stand behind our craftsmanship and prioritize safety and environmental responsibility on every job site.

4. Punctuality & Regional Service Factors

Based in Tracy, we serve a broad region including the Central Valley and parts of the Bay Area. While we strive for prompt arrivals, we are not liable for delays caused by:

• Heavy regional traffic (I-205, I-5, or Altamont Pass congestion).
• Extreme California heatwaves or weather events causing peak-volume demand.
• Delays in manufacturer part availability for specialized or older HVAC units.

5. Limitation of Liability

To the extent permitted by California law, our liability is limited to the total amount paid for the service rendered. Double R Heating & Air is not responsible for pre-existing electrical or ductwork defects that were not part of the contracted scope of work.